OBJECTIVES
Develop self-confidence
Develop communication skills
PUBLIC
For all
PROGRAM
Assertiveness and assertiveness
Definition
Self-diagnosis: Am I assertive?
To know how to inspire total confidence
Develop a reliable relationship
Dare honest dialogue
Act positively
Know how to say YES - Know how to say NO
To be an effective and recognized interlocutor: to build the relationship with his professional entourage
Know how to criticize and be criticized
Know how to express one's opinion
Hear the criticism and manage it
Manage aggressive criticism
Develop a sense of sharing
EDUCATIONAL TOOLS
Group work
Exercises
Workshops
Organizer
Reval
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