DEVELOP LISTENING FOR MORE EFFICIENCY

at 15 KM

REVAL Consulting

  • Psychology
  • Training
  • Business
  • Communication
  • Leadership
  • Strategy
  • Management
  • Productivity
  • Personal development
  • Performance

OBJECTIVES
 Improve listening in professional situations to be more effective and relevant in interview and meeting situations

PUBLIC
For all

PROGRAM
The philosophy of active listening

What are the basic attitudes?
 Authenticity
 Empathy
 Reception
 Respect

How to implement active listening?
 Develop questioning techniques
 To know how to reformulate
 To know the facilitating attitudes and the braking attitudes
 Recognize empty silences and solid silences
 To be able to call back immediately
 Practice listening to the nonverbal:

Voice: rhythm, intensity, intonation, articulation

Postures

The face and mimicry, the gestures

When to develop an active listening?
 Situations where active listening is effective
 Situations where active listening can not be used wisely

Development of an individual progress plan

EDUCATIONAL TOOLS
 Presentations
 Group work
 Scenarios and role plays



Organizer

Reval


Give a call 53 20 72 1


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