OBJECTIVES
Improve listening in professional situations to be more effective and relevant in interview and meeting situations
PUBLIC
For all
PROGRAM
The philosophy of active listening
What are the basic attitudes?
Authenticity
Empathy
Reception
Respect
How to implement active listening?
Develop questioning techniques
To know how to reformulate
To know the facilitating attitudes and the braking attitudes
Recognize empty silences and solid silences
To be able to call back immediately
Practice listening to the nonverbal:
Voice: rhythm, intensity, intonation, articulation
Postures
The face and mimicry, the gestures
When to develop an active listening?
Situations where active listening is effective
Situations where active listening can not be used wisely
Development of an individual progress plan
EDUCATIONAL TOOLS
Presentations
Group work
Scenarios and role plays
Organizer
Reval
You will also like:
Sur demande
Stress'agile
Sur demande
Mbti discovery
Sur demande
Mbti agile
Great place to work Luxembourg or upon request
Communication basics
Great place to work Luxembourg or upon request
Develop your leadership
Sur demande
Managing your emotions in a communication situation
Sur demande
The survival kit in open space
Sur demande
Greeting and welcoming
REVAL Consulting
Raising awareness about burnout
REF.#108 - A MISTAKE? LET US KNOW
You could like it :
THE AGENDA
find out about all the networking events and trainings tailored for you!
find out about all the networking events and trainings tailored for you!
