Trainings

GIVE AND RECEIVE FEEDBACK

at 15 KM

REVAL Consulting

Psychology
Training
Business
Communication
Leadership
Strategy
Management

OBJECTIVES
Express willingly and honestly your reactions
 Give and receive feedback in a constructive way

PUBLIC
Anyone who gives or receives feedback

PROGRAM

What is feedback?
 Understand the usefulness and the functioning of a feedback
 Differentiate positive, constructive, negative feedbacks
 Know how to make feedback on facts, perceptions and feelings

Adapt your behavior to the situation
 Create the trust relationship
 Actively, constructively and not defensively
 Know how to express your opinion: find the right tone and words

Know how to build a positive feedback
 Give positive feedback: constructively criticize
 Practice the DESC method to gain efficiency
 Feedback in case of failure
 Rely on the signs of recognition
 Encouragement, transparency
 Recognize the work done

Know how to receive feedback
 Know your limits
 Being able to hear criticism and manage it

Make feedback a lever of performance and continuous progression
 Regularly say what is going well and what is going on without devaluing
 Ask for feedback from his collaborator
 Accustom employees to receive and give feedback
 Show yourself available to receive feedback
 To generalize the practice of the feedback between the members of his team

EDUCATIONAL TOOLS
 Presentation
 Situations
 Role play