OBJECTIVES
Master the specificities of communication by e-mail
Improve the writing of his e-mail to be better read and better understood
Adapt its editorial style to e-mail communication according to the recipient
PUBLIC
For all
PROGRAM
Understand the challenges of communication by e-mail
Impact of email in labor relations
Speed and immediacy: the specificities of communication by e-mail
Diversity of interlocutors
Consequences related to the volume treated
Choose the e-mail as the method of communication (in relation to the letter,
phone)
Writing e-mails
Build short, legible sentences: use precise vocabulary
Identify its purpose
Structuring your information
The importance of the object: to arouse the interest of the reader
Write short and relevant answers: find the right tone
EDUCATIONAL TOOLS
Practical exercises
Group work
Organizer
Reval
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REF.#102 - A MISTAKE? LET US KNOW
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