OBJECTIVES
Establish the performance indicators of a sector or service by setting up a dynamic and participative management tool
PUBLIC
managers
PROGRAM
BSC as a tool for measuring performance
The events triggering the choice of realization of a BSC
The different roles of the BSC (communicate, evaluate, analyze, prioritize ...)
The challenges of the BSC
The strategic axes of the company
Choose relevant indicators
Analysis of activity generators of the sector or service
The expectations of the BSC pilot
Choice of performance and steering indicators
Building and piloting a BSC - Methodology
Physical design of the BSC: the rules of presentation
The most appropriate graphic representations
Use and update as a management and communication tool
The update of the BSC
Exploitation and diffusion of the BSC
Communication and animation around the BSC
The different communication media
EDUCATIONAL TOOLS
Presentations
Exercises
Group work
Good to know
DURATION
1 day
Organizer
Reval
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