OBJECTIVES
Analyze and optimize relations with his manager
Develop and maintain constructive and effective relationships with his manager
PUBLIC
Assistants or secretaries wishing to strengthen the collaboration with their managers
and his collaborators
PROGRAM
To know how to inspire total confidence
Develop a reliable relationship
Dare honest dialogue
Act positively
To be an effective and recognized interlocutor
The synergy of the assistant-manager duo, a collaboration with high added value
Agree on framework, values, goals, organization
Define the rules of the game with his manager
Integrate the requirements, the constraints, the organizational motivations of his manager
Knowing how to communicate according to the situation
To get to know each other better and to know each other better
Identify the essential criteria for effective communication
Know how to "down" the information: Relay decisions, ensure the interface manager / collaborators
Know how to sort confidential / individual / general information
EDUCATIONAL TOOLS
Presentations
Practical exercises
Group work
Situations
Good to know
DURATION
2 days
Organizer
Reval
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